WOW Client Feedback, Reviews and Recommendations

What are YOU saying about Moon-Haven?

Below are some of the latest emails, reviews and feedback we have received from you, our valued customers.

We love to receive your comments. Each idea, suggestion and note is horded up and discussed. At Moon-Haven we are always looking for ways to improve and your comments are one way we can get another perspective on the way we doing things. So if you would like to let us know about any aspect of YOUR Moon Haven experience please let us know!

 Lisa Brandis 5 star I wanted to say a great big thank you for the advise and the products which I was recommended to use. I took home two of your products – Rose Geranium Herbal Cleansing Milk & Nature’s own moisture lotion with Calendula & Chamomile. My skin has never looked better, and the only problem that I have now is that I have run out!!! Time to place an order.

26 January 2015 at 16:21
  • Amanda Collins 5 starCame in today to buy shave balm , you didn’t have any but you had one without a tin which you couldn’t sell so you gave it to me , so kind Thankyou , my hubby appreciates it as he loves the shave soap·

Reply from Moon Haven: Amanda … thank you so much for taking the time to post this. We hate to disappoint our people…especially ones who have driven such a long way for a specific item. So the least we could do was provide you with the soap even though it was not perfect. We can’t have you husband without his shaving soap! 29 December 2014 at 07:05

  • Michael Craigie 5 starMoon haven is one of the main reasons we go to Cowaramup, the lovely lady there is so calming and knowledgable, thank you, you have helped so many times.
     19 November 2014 at 08:20 ·
  • Sandy Znidarsich 5 starLove the stuff! The Deep Sleep Potion is Amazing!!

19 November 2014 at 08:23

  • Nicola Adams 5 starI had an amazing weekend with gorgeous friends at Margaret River Dressage We visited your cottage on the way back to Perth & I would like to thank you so much for recommending your wonderful Rosacea products. Having been a sufferer for years I’ve tried everything. Thanks to Moon Haven those days are over
    6 November 2014 at 09:56 ·
  • Jen Burgess 5 starI love this little cottage of lotions and potions, my favourite is the ‘pulse point potions – ‘relax’ and ‘deep sleep’ they balance my day and ensure a perfect nights sleep! The skin care range is also Devine! I’m so lucky this little treasure is just around the corner!
     14 October 2014 at 06:18
  • Sarah Casey 5 starI received a Stress Less bath “tea-bag” to try. WOW!!! Is all I can say. I don’t normally sleep that well, but after a soak in the bath with my Stress Less tea-bag I was sooooo ready to sleep all snuggly in my bed I had THE best nights sleep I’ve had in a VERY long time!! Thank-You, Thank-You, Thank-You!!!
    My son hopped in the bath as I hopped out…….. And he slept soundly too I will definitely be buying from Moon Haven!! Excellent products
    · 14 October 2014
  • Lee Lawrence 5 starMy 9yo stole the Stress Less sample of the Herbal Bath Tea, as soon as I opened the parcel.. went and put the bath on and soaked for a while.. she loved the smells and was quiet and calm for the rest of the evening. Big thumbs up from her..
    23 August 2014 at 14:35
  • Nicole Wilde 5 starHad the opportunity to try the Rose and Stress-less bath teas. Divine! Not only did I feel amazingly relaxed and rejuvenated. My skin smelt amazing after both. Highly recommend and look forward to trying the other bath teas that are available. Do yourself a favour and try!! x
     20 August 2014 at 14:20
    • · Mel Bayliss 5 starI’ve been visiting Moon Haven for years and years but haven’t been there recently. I was lucky enough to win the Ginger Spice Body Polish a few weeks back and it has turned into my daily picker upper. If I am ever having a down moment I either wash my arms with it or just smell it and I am invigorated and re-energised. Wonderful product and cant wait to try the others.
      23 August 2014 at 14:34
  • Ali Smith 5 starA kindred friend introduced me to Achy Breaky Rub several years ago and it was a divine feeling hours later when I had more relief from pain the I’ve ever had from any ointments I’ve tried over the past 15 years. It’s now called St Johns Wart & Calendula Rub and it is elven remarkable, I suffer from severe pain that dibilitates my normal life, Moon Haven have helped me have a more joyous and mobile life. Thank you Moon Haven, you are amazing.
    23 August 2014 at 14:32
  • Gemma Thurling 5 starLovely shop, lovely lady, thankyou for your advice it came at the perfect time ♡
    · 2 August 2014 at 08:16
  • Kelly Crabtree 5 starA magical place to visit and shop whilst giving you a wonderful feeling the minute you enter. I tell my daughter when we’re close to arriving that ‘ I’m so excited- this is my favourite store ever’ I’m like a little kid in a lolly shop!! Lol. You must shop there for the experience!!!
    2 August 2014 at 08:20
  • Chantelle Cronin 5 starSuch beautiful products, can’t go wrong with any purchase! My favs are the lemon and poppyseed exfoliating soap and the bath bubble bombs!
    Commented on by Sue Piggott 5 starUniversal ointment is amazing very versatile good for cold sores cuts
  • 2 August 2014 at 08:18
    Sarah Andrews 5 starWhat an awesome shop with great products and awesome customer service!!!
  •  2 August 2014 at 08:17
  • Cassie V McPhie No trip down south is complete without a visit to you guys
    2 August 2014 at 08:36 ·
  • Joslyn Banks You are very welcome! Gorgeous shop with fantastic products….poping in on the weekend to stock up xxx
    23 June 2014 at 15:04


  • Lady Keira 4 starA wonderful haven full of healing vibes and products. It’s worth the drive to Moon Haven. Leonie, thanks for your words of wisdom. So glad to have had the opportunity to meet you. Love your soaps and rubs.10 April 2014 at 07:28 ·
  • Lynette Campbell You are welcome and the candela and St JohnnWort creme is working wonders on all of us ! Thanks  8 April 2014 at 16:15

      • Janet Hayes    Ness still sends me gorgeous candles and soaps from your beautiful shop!
    Nessa Hayes 5 starRight place, right time, thankyou for your kind words and comfort, when I unexpectedly needed them… will be back… listen for the toot….
    Highly recommend stopping at this beautiful place
DeneseWestern Australia 9 May 2005 – 09:49The Chickweed & Plantain Salve is excellent for nappy rash. My grandson suffers badly from it and this clears it up the best, my daughter has tried various creams and lotions and is so please that she has found is product.
KayleneCanberra 10 May 2005 – 07:46Visited your shop in January 2005 have just loved all of the products purchased, especially the stress less essential oil.


Central Coast NSW

Sunday, 20. March 2005 06:23 AM

Hi guys!
Just wanted to say how fantastic your shop is and how much we love your products! We visited your shop while on our honeymoon last week and just had to go back again a few days later for some more incense and another yummy vanilla lip balm!Everyone was very friendly and we’ll definately be ordering from your website!
xxxxMoon-Haven ReplyCONGRATULATIONS! Honeymoons are a lovely time to just spend time together and hopefully recuperate from all the build up to the wedding day. Isn’t the Margaret River region an interesting area to explore and relax in?Thank you for your kind comments. We love to make our shop interesting and just right for fossicking around in. We often get people coming back a second and third time during their visit ‘down south’ and each time they seem to discover something new.

Our vanilla lip balm is definitely popular- and with all those yummy oils and great lip saving ingredients I can understand why.
Best wishes to you both as you start to return to ‘normality’ – what ever that is!

Leonie and the Moon-Haven family

I Ling Lim


Friday, 18. March 2005 12:55 AM

Just a short note to say I’m a fan of the Calendula Salve for my son who has very dry skin and allergies. Seems to be one of the things that he does not mind me putting on him !regardsMoon-Haven ReplyWe get a lot of comments regarding the effectiveness our lotions and potions. Isn’t Calendula and amazing herb? Our Calendula salve is great for kids with ezcema, rashes and dry skin conditions. One of the important things is that it doesn’t sting! And boys in particular love it because it isnt all perfumed up but smells faintly of natural things like honey and beeswax.
Thank you for taking the time to give us your feedback!

Bestest to you and your son

Leonie and the Moon-Haven Family



Friday, 14. January 2005 07:29 AM

I am absolutely over the moon about all that you have to offer. I was at Moon Haven back in August and picked up a selection of about 15 soaps, ointmets, creams, and a few essential oils – one of which was the scent of margaret river- just inspiring! I’ve placed a phone order today for few more of your beautiful products! I must say that there’s something magical about your shop in Cowaramup, so much so that did I not have a phone on internet available to me- I would not have thought twice about the 4.5 hour trip down to get my goodies, and experience your magical atmosphere:)I think what your doing is fantastic, and your universal and achy breaky are amazing! I can’t wait to visit your shop again! Much praise and admiration. Tiffany:)Moon-Haven Reply:
Wow… thank you Tiffany for the huge wrap… we are so pleased that you have found Moon-Haven to be as enchanting as we hoped it would be. And yes many people agree with you about our Achy Breaky and our Universal Herbal Ointment.
We look forward to hearing from you soon with your order and sending you a sample of our oil of the month… Grapefruit. If you love the Scent of Margaret River then you’ll just love the Grapefruit EO.
Thank you again for taking the time to put a message in our guestbook.
Bestest to you and yours
Leonie of Moon-Haven

Julie B

Western Australia

Monday, 7. March 2005 12:01 PM

I visited your lovely shop today with my family. Not only was I impressed with your products, but also your advice, and delightful and friendly manner … the wonder of your cloud fairies kept my small children in awe for the rest of the day. Your website has been a bonus, as I am now able to further investigate your range without fear of a child ruining your shop! Such beautiful products, lovely service, and sensible advice – thankyou – my order is on its way!Moon-Haven ReplyI am so pleased you enjoyed your visit with us. We are very priveleged to have the Cloud Fairies living in the cottage and they desparately want to meet as many children as they can… I think that is why they have chosen our front window as their home!
If you would like a copy of the Cloud Fairy story it can be copied from our webiste at are currently working on an enchanted corner just for kids, so Mum and Dad can relax while the children have a wonderful time in their very own space.
Best regards

Leonie and the Moon-Haven Family


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