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Shipping within Australia

We ship 99% of our orders via Auspost's Express Post Service to ensure you receive your order in the fastest timeframe possible 

FREE shipping is available for orders over a specified amount. 

See our Shipping FAQ for the current FREE Shipping Threshold

Place your orders before 10 am for same day dispatch

Orders received before 10am WA time, Monday-Friday are usually  shipped the same day while orders placed after 10 am are usually be shipped the next business day.

Of course this is dependent on having everything you've ordered in stock.

We make our products at the moon haven cottage - so sometimes we run out

If we need to make something to fulfill your order, then we'll give you a call and discuss the delivery and timing options with you.

All international orders are sent via Australia Post.

Important note: International shipping may be limited or delayed due to Covid-19 restrictions. 

Postage will be calculated at the checkout. According to the destination  country you may be offered the following options:

• Economy Air - (We DO NOT recommend this option  as )The most economical  postal option. It does not provide track and trace which we consider vital   .

• Standard - Our recommended shipping option!The same service level as Economy Air includes  parcel track and trace  which is vital under current Covid-19 freight conditions.

First, we have an incredible refund policy: we stand by our products 100%!

If you are not completely satisfied with your order, we will give you a full refund minus shipping- no questions asked.

Just call us on +61 897 555 470 or message us at Moon Haven Natural to let us know and we'll  sort it our for you ASAP..

Always seek qualified medical advice regarding your own individual situation Please note: Information in this article and on the moonhaven.com.au website represents the opinion of the author and as such  is not intended to be a substitute for professional medical advice and should not be relied on as health or personal advice. Always seek the guidance of your doctor or other qualified health professional with any questions you may have regarding your health or a medical condition.