Evey now and then we get a franctic phone call from one of our moonies telling us that our hugely poplular and very effective Acne Action Pack was not helping their skin... and in fact using it was making it worse!!!!
When this fisrst happenend many years ago Leonie - moon haven's founder, immediately dropped everything and arranged to meet our happless client to see exactly what was going on with her skin.
And the answer was pretty obvious...but only to Leonie's trained eye.
Our gorgeous moonie was not suffering from Acne vulgaris (common acne) but a severe case of rosacea.